Support
If you encounter a problem using DineCard, submit it in the app through “More → Report a Problem” (「更多 → 回報問題」), or email us. We will review the issue based on the information provided.
General questions
You can report: problems using the app, purchase / restore issues, account deletion issues, restaurant card or search errors, and other feature issues.
Support email: dinecard888@gmail.com. You can also submit a report in the app through “More → Report a Problem” (「更多 → 回報問題」).
Please do not provide passwords, complete transaction proofs, your Apple account, credit-card information, or other sensitive information.
Payments and refunds
Apple App Store processes iOS payments. DineCard can help check in-app entitlements or restoration status, but Apple handles refund requests under its policies.
Cancel a subscription
Deleting a DineCard account does not cancel an Apple subscription. Review or cancel automatic renewal in your iPhone's Apple ID subscription-management page.
Delete your account / data
Use “Settings → Account and Data → Delete My Data” (「設定 → 帳號與資料 → 刪除我的資料」) in the app. If an error occurs, submit a support request with a screenshot and the time of the error. Do not provide sensitive credentials.
Inappropriate advertising
To report inappropriate, misleading, or age-inappropriate advertising, use the dedicated Report Inappropriate Ads page.